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CMDB Software

The modern technological advances have also brought about the development of the CMDB software. CMDB stands for configuration management database and according to experts this is the source of valuable information needed by the IT personnel and that of other departments within an organization. The business environment is dynamic and if you’re looking for an [...]

Open Source CMDB

About the Open Source CMDB It can be hard to maintain a lot of information in a database. Since IT management is already part of most organizations and companies, you should look into CMDB or configuration management database. This is the tool of many organizations in maintaining up to date and valuable data. The biggest [...]

Implementation of a CMDB

The implementation of a CMDB is crucial for the success of all ITIL implementations. There is no good ITIL implementation without a CMDB. The implementation of a CMDB has to be structured into several smaller parts which are: Bring the audience together and capture their requirements Create processes according to the ITIL Framework Implement the [...]

What is a Change Request?

The relation between Change Management and a Configuration Management Database is pretty clear nevertheless this leaves us with the Question, what is a Change Request as it is the main component of Change Management. This article describes a Change Request from a different perspective – not the ITIL perspective as we think it is important [...]

What is Change Management?

The Information Technology Infrastructure Library IT infrastructures can very easily become enormous and complex, and managing that environment becomes a monumental task. Luckily, the ITIL, or Information Technology Infrastructure Library was developed as a series of processes and best practices to help standardize methods of infrastructure management. Change Management Any changes inside the IT infrastructure [...]